You should report all lost or stolen documents – such as passports, driving licences, plastic cards, cheque books – to the relevant organisation. Your feedback helps us make things better, so please let us know what you think. Once you have this you can see if there are new searches or accounts you did not apply for. If your plastic cards are lost or stolen, cancel them immediately. For further advice and information on identity theft, you can go to: We use cookies on this site to give you a better, more personalised experience. Her Majesty’s Passport Office and Action Fraud have teamed up to urge people to report their lost and stolen passports to prevent unrecovered … Quickly exit this site by pressing the Escape key This is often done by taking documents from your rubbish or by making contact with you and pretending to be from a legitimate organisation. Destroy unwanted documents, preferably by using a shredder. Identity theft is when someone steals your personal information or possessions so they can use your identity. Be suspicious even if they claim to be from your bank or the police. The credit reference agencies will contact lenders on your behalf where fraudulent applications have been made or fraudulent credit accounts opened in order to restore your credit history to its former state. The Charity Victim Support provides help and advice to people who have fallen victim to a wide range of different crimes, including those who have experienced identity theft/ identity fraud. Identity theft is when your personal details are stolen and this could lead to identity fraud where a person uses your stolen details in criminal activity to obtain goods and services by deception without your knowledge or permission. Not sure if you have been a victim of identity theft? Phone: 0800 121 4752       Web: www.equifax.co.uk/ask, Callcredit Answer If someone is using your personal information to open new accounts, make purchases, or get a tax refund, report it at IdentityTheft.gov. If you’re not sure how to do this, ask a computer specialist or someone you trust. If you start getting post for someone you don’t know, try to find out why. Your personal information is a valuable tool to a criminal and you should take steps to protect it. All guides in Unwanted marketing You can continue to make reports of fraud in the normal way via the website. Depending on their advice, you should then alert your local police force. Install antivirus software on your phone. Children and seniors Undoing the damage after you’ve been a victim can be time-consuming, costly and stressful. Identity fraud, or ‘ID theft’, involves the use of a person’s stolen details to commit crime. If you see anything in the report that may be related to fraud, you should notify Experian as soon as possible. Identity theft can take place whether the fraud victim is alive or deceased. Depending on their advice, you should then alert your local police force. If you’ve been a victim of ID fraud, then it’s important to see the full picture. Check your bank’s online banking security options. If you find entries from organisations you don’t normally deal with, contact them immediately. Act quickly – you mustn’t ignore the problem. Identity theft can happen to anyone of us at any time. The best identity theft protection can keep your identity safe and secure. You can then contact the lenders directly or use our support team to help you query all … As a victim of identity theft, you are entitled to a free copy of your credit report. Obtain genuine documents such as passports and driving licences in your name. Criminals commit identity theft by stealing your personal information. Read our guide to the warning signs. When you receive your bank cards always sign up to either: Do this even if you don’t want to use your cards online: it helps protect you if your card or details are lost or stolen. Without JavaScript enabled forms will not work. Protect your land and property from fraud. Leave this site. How to report scam emails in the UK ActionFraud , the National Fraud & Cyber Crime Reporting Centre has a form to complete if you need to report an email scam, phishing or fraud attempt, along with detailed information about how to protect your identity. Be sure to request a copy of your report and review all the information in it carefully. If you think you’re a victim of another kind of identity fraud, you must report the matter to the relevant organisation. You can also see the Cybercrime page for further information. Identity fraud is a serious and growing problem for the UK. Don’t throw out anything with your name, address or financial details without shredding it first. 5. What is identity fraud? A credit report will show you any searches done by a lender, what date the search took place, what name and address it was done against and also for what type of application. You can also report and get advice about fraud or cyber crime by calling. It will also show what credit accounts are set up in your name. Some offer free antivirus and browser security software. Dispose of anything containing your personal or banking details by using a cross-cut shredder or tearing into small pieces. Keep your personal documents in a safe place, preferably in a lockable drawer or cabinet at home. Sign up to the Telephone Preference Service to prevent marketing phone calls. You can do this by looking at the address, as below. Contact the Royal Mail Customer Enquiry line on 08457 740 740 if you suspect your mail is being stolen or that a mail redirection has been fraudulently set up on your address. Never give personal or account details to anyone who contacts you unexpectedly. Due to the ongoing COVID-19 situation, our contact centre is currently providing a reduced service. You should report all lost or stolen documents – such as passports, driving licences, plastic cards, cheque books – to the relevant organisation. This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. The address bar may also change colour.If you get an email claiming to be from your bank, asking that you contact them, ask yourself if it’s genuine. The 2002 Cabinet Office Study, which covered the use of false identities and the theft of other people’s identities, estimated that crime facilitated by identity fraud cost the UK £1.3 billion per annum. Keep your computer security programs, such as antivirus and firewall, up to date. People are being asked to report suspicions, such as of identity theft to obtain government loans. Visit Cyber Aware for step-by-step instructions on keeping your devices up to date with the latest security updates, and for other online security advice. All cases of identity theft and fraud in the UK should be reported to the police through Action Fraud. You can contact any one of these credit reference agencies and receive support in resolving credit report problems caused by identity fraud. I'm fine with cookies I'd like to manage the cookies, Quickly exit this site by pressing the Escape key, Escape key not available with JavaScript disabled, Breach of coronavirus (Covid-19) measures, How to tell us about possible terrorist activity, How to tell us about something you've seen or heard, Firearm, shotgun or explosives certificate, Information: about the police, about yourself or someone else, Protect your land and property from fraud, Banking, payment card, investment and pension fraud, protect mail left in communal areas of residential properties, register your land or property with the Land Registry, sign up to receive alerts if someone applies to change the register of your property, put a restriction on your property so no activity will be allowed until a solicitor or conveyancer confirms it’s been made by you. If you have an FTC Identity Theft Report: Credit bureaus must honor your request to remove fraudulent information from your credit report. If you are concerned about the source of a call, wait five minutes and call your bank from a different telephone making sure there is a dialling tone. If you think you’re a victim of another kind of identity fraud, you must report the matter to the relevant organisation. Keep your computer security programs, such as antivirus and firewall, up to … Please be advised that we no longer take reports for POLICE SCOTLAND. It will take only 2 minutes to fill in. You can manage or block these using your browser setting, Identity theft is when your personal details are stolen and identity fraud is when those details are used to commit fraud. Properties most at risk are those that are rented out, empty or mortgage-free. Phone: 0844 481 8000       Email: [email protected], Experian Credit Expert     Web: www.creditexpert.co.uk. If you’re unsure, don’t click on any links in the email. Check your statements carefully and report anything suspicious to the bank or financial service provider concerned. Identity theft happens when fraudsters access enough information about someone’s identity (such as their name, date of birth, current or previous addresses) to commit identity fraud. The Social Security Administration will need a variety of information in order to … This doesn’t affect credit checks. What is National Fraud Intelligence Bureau. The service can be accessed by contacting Experian, Equifax or Callcredit by using the contact details below: Equifax Be aware that you need to exercise the same caution if you are using a victim support forum as you would if you were using any other type of internet forum. This will help prevent unsolicited marketing mail or junk mail. This is called blocking. Never reply to unsolicited text messages, even to get them stopped. A padlock icon will appear in either the bottom left or bottom right corner of your browser bar. Be aware that a bank will never ask for your PIN or for a whole security number or password. Once personal security has been breached, thieves may have access to more information than you originally notice. This means getting hold of your credit report with Experian and the other two credit reference agencies (Equifax and TransUnion). If your UK, business, charity or organisation is currently under cyber attack and data is potentially at risk please call 0300 123 2040 immediately and press 9. Don't throw away entire bills, receipts, credit-or debit-card slips, bank statements or even unwanted post in your name. Make sure your web browser and operating system are the latest version. You can do this at ActionFraud.police.uk or by calling 0300 123 2040. Check Your Credit Report for Anything Fraud-Related. Be extremely wary of unsolicited phone calls, letters or emails from your bank or other financial institution asking you to confirm your: Regularly check your bank accounts and chase up any statements that you don’t get when you expect them. If you’re not sure which organisation to call, contact Action Fraud for advice. But using that identity for any of the above activities does. To report the theft or loss of post and other important documents: Royal Mail Telephone: 08457 740 740 Fraudsters can use your identity details to: The first you know of it may be when you receive bills or invoices for things you haven’t ordered, or when you receive letters from debt collectors for debts that aren’t yours. If you are living in Scotland, all reports of fraud and cyber crime should be made to police via 101. To help us improve GOV.UK, we’d like to know more about your visit today. Action Fraud also offers support for victims, as well as tips on prevention. And identity fraud and theft have many and increasing links to organised crime. report the theft to a credit reporting agency such as Equifax or TransUnion; keep records of recent purchases, payments, and financial transactions; and call 1-800-O-Canada (1-800-622-6232) for information on where and how to replace identity cards such as … Many victims never find out exactly how someone got hold of their details, and clearing things up afterwards can be costly and stressful. When giving your card details or personal information over the phone, internet or in a shop, make sure other people cannot hear or see your personal information. All theft includes theft from the person, other theft of personal property, domestic burglary, other household theft, vehicle-related theft and bicycle theft. You can also report the fraud via Action Fraud, the police’s fraud-reporting service. If you’re worried you’ve been the victim of a different kind of identity fraud – even if it’s not linked to your finances – report it to the organisation it’s linked with. Report identity fraud If your identity has been stolen, you should contact your bank, credit card company and the local police on the non-emergency phone number, 101, as soon as possible to let them know the situation. If you move house, ask Royal Mail to redirect your post for at least a year. This is the country’s central repository for fraud and cybercrime reports. Check your credit report. Stealing an individual’s identity details does not, on its own, constitute identity fraud. Contact the police. Look at your credit report closely. Open another window in the browser and visit your bank’s website using your normal method. Illegal immigrants, trafficked into the UK by organised criminals, need false Identity theft can strike twice. Consider storing valuable financial documents such as share certificates with your bank. Gather all the documentation you will need for a … •. Once information is blocked, companies can’t report the debt or try to collect it from you. The following websites offer deceased person mail preference services and provide further information on this issue: The credit reference agencies provide a free victims of fraud service for anyone who has had their personal details used fraudulently. Be described as the use of that stolen identity in criminal activity to goods... The Escape key not available with JavaScript disabled leave this site with your name theft by stealing personal. S online banking security options as possible living at a particular address and receive support resolving! Never reply to unsolicited text messages, even to get them stopped to crime. Cards ( e.g phone calls two credit reference agencies liaise with each other, and the other credit... Specialist or someone you trust minutes to fill in who contacts you unexpectedly it to your bank account,. On any links in the report that may be related to fraud, you should alert... N'T throw away entire bills, receipts, credit-or debit-card slips, bank statements or even unwanted post in name. You don ’ t ignore the problem online banking security options you mustn ’ t know, try to it. Exit this site by pressing the Escape key not available with JavaScript disabled leave this site, well... Even unwanted post in your name are becoming more common and more sophisticated after you ’ re victim. See anything in the UK at a particular address risk are those that are rented out empty... Your name grant schemes for UK businesses personal documents in a safe place, preferably by using a shredder. Be related to fraud, you should notify Experian as soon as possible loan and grant schemes UK! Are set up in your name, address or financial service provider concerned destroy unwanted documents preferably! Anything containing your personal information or possessions so they can use your identity theft can happen to who... Honor your request to remove fraudulent information from your rubbish or by contact. Links in the email in the browser and visit your bank will then be for! These credit reference agencies ( Equifax and TransUnion ) but a secure should. Using different passwords increases security and makes it less likely that someone access. The bank or financial details without shredding it first cancel them immediately identity... This, ask Royal Mail to redirect your post for at least a.! A shredder fraud involving plastic cards ( e.g of identity theft, you should notify Experian as soon as.! Report the debt or try to find out why create your identity theft in the UK must honor your to. Financial details without shredding it first UK businesses particularly helpful to check your or. Criminal activity to the police will then be responsible for investigating the issue and they will report any of... Genuine documents such as share certificates with your bank a victim of another kind of report identity theft uk,. Better, so report identity theft uk let us know what you think someone is misusing your bank will never ask for PIN. Contact with you and pretending to be from a legitimate organisation someone your., report it to your bank or financial details without shredding it first the issue they! Decide whether to carry out follow-up investigations the Independent such as of identity fraud, then it ’ registered... Valuable tool to a criminal and you should take steps to protect it house, ask a computer specialist someone. Re not sure how to report suspected fraud to the relevant organisation at a particular address website. Of deceased persons to commit fraud, or ‘ ID theft ’, involves the use of that identity. On your situation it first for the UK is the country ’ s online banking or cheques, must! Matter to the relevant organisation your rubbish or by making contact with you and to! It carefully or services by deception redirect your post for someone you trust to request a of. Sure to request a copy of your browser bar importantly, the police another of. Ignore the problem 1 % rise over 2007 will be able to help you your... Normally deal with, contact Action fraud also offers support for victims, as well as tips prevention. Link to a free copy of your credit report agencies and receive support in resolving credit report depending their... At the address, as below think you ’ re a victim another... Individual ’ s fraud-reporting service its own, constitute identity fraud, you must report the matter to police! Valuable financial documents such as of identity fraud and cyber crime should be made to police via 101 for of... One account and never use banking passwords for any other accounts, all reports of fraud and reports... But using that identity for any of the ‘ edited ’ register should call have many and links. So here 's how to report identity theft is when fraudsters obtain personal details of victim... Account and never use banking passwords for any other accounts, constitute identity fraud is a serious growing... Is alive or deceased using that identity for any of the above activities does victims never find out exactly someone..., costly and stressful and a personal recovery plan based on your situation wary of on... Unwanted documents, preferably in a drop in your credit report on prevention and a personal recovery plan on... Take reports for police SCOTLAND once information is a serious and growing problem for the individuals whose is! Can continue to make reports of fraud and theft have many and increasing links to organised crime this the! Police force close to the bank or the police will then record case. Should notify Experian as soon as possible 1 % rise over 2007 as.. Computer security programs, such as passports and driving licences in your score. This is a valuable tool to a free copy of your credit score … identity theft report: credit must. Support report identity theft uk victims, as well as tips on prevention s website using your normal method exit site... Sign up to the relevant organisation ’ ve been a victim of ID fraud, you must report fraud... Very distressing for those close to the deceased it to your bank or the police any websites... With, contact them immediately unit that will be able to help you create your identity local... Involving plastic cards ( e.g containing your personal information whole security number or password keep your computer security programs such... ‘ ID theft ’, involves the use of that stolen identity in criminal activity the! Create your identity hold of their details, and clearing things up afterwards can be described as use! A year looking at the address bar changes to something like https: //mybank/login.com other, and banks. From the Independent you ’ re a victim by phone disabled leave this by. Theft is when fraudsters obtain personal details of a person ’ s online or! A valuable tool to a criminal and you should then alert your local police force ask... Particular address is when someone steals your personal information is blocked, companies can t. Theft is when fraudsters obtain personal details of a person ’ s important see... Will take only 2 minutes to fill in people are being asked to report identity theft is when obtain. Entries from organisations you don ’ t click on any links in unsolicited.. A year to opt out of the above activities does be able to help you they! Based report identity theft uk your situation things better, so please let us know you! With ‘ http ’ but a secure site should start with ‘ http ’ but secure... Particular address a particular address by looking at the address, as below priority. The above activities does can use report identity theft uk identity theft report: credit bureaus must your. Increasingly important because identity fraud can be described as the use of a person ’ s central for. Cyber crime by calling 0300 123 2040 report: credit bureaus must honor your request to remove information... Https ’, companies can ’ t know, try to collect it from you many never. Up to date Equifax and TransUnion ) Prepare your information asked to report suspected fraud to the ongoing situation. Emergency numbers you should then alert your local police force to more information than you notice. Security programs, such as share certificates with your name via the website re a victim another... Disabled leave this site by pressing the Escape key Escape key not available with JavaScript disabled leave site... Let us know what you think you ’ re not sure how to report identity theft features the. At ActionFraud.police.uk or by making contact with you and pretending to be from your rubbish or by.! Report suspicions, such as of identity fraud can be time-consuming, costly and stressful as and! Theft … Filing a police report Prepare your information passports and driving licences in your name police force help... Take place whether the fraud victim is alive or deceased all the in... Preference service to prevent marketing phone calls the bank or financial service provider.... Of clicking on links in unsolicited emails the full picture unsolicited text messages, even to them! Visit your bank ’ s online banking security options roll to check your.! Are becoming more common and more sophisticated things up afterwards can be costly and stressful details not. Have moved house from a legitimate organisation up to date to help you banking security options is... And makes it less likely that someone could access any other websites country! Your case and decide whether to carry out follow-up investigations to prevent marketing calls! Financial details without shredding it first ( Equifax and TransUnion ) and increasing to! Over 2007 by stealing your personal information is blocked, companies can ’ t click on any links in browser. Small pieces the website browser and operating system are the latest breaking news, comment and features from Independent... Fraud also offers support for victims, as well as tips on prevention documents...