You can tell who your TDSP is by looking at your electric bill. We will be happy to review your question and get back to you within twenty-four hours. Some providers also use this information to determine if they would require a security deposit. If you need help more quickly, please call us at 1-800-MY Cirro (1-800-692-4776). Energy Ogre is a management service that works on behalf of our members. We believe that is definitely worth the cost of membership. We shop the market for our members, analyzing all of the available offers from hundreds of providers. ... so customer service is not always job number one. We’d only enroll you in a tiered plan if it makes sense for your usage and will provide you more savings. We handle the selection of your electricity provider, choose and enroll you in the correct plan, and we even handle the renewal activity for your account. If you run into any issues, we will work with the energy provider to resolve them for you. Click on the “Refer-a-Friend” honeycomb tab located on the right-hand side, Your referral code and links are located in the pink box on the right, You can view your rewards points in the green box on the left-hand side. Energy Ogre handles all service questions or special requests on our members’ behalf. You can also change your own oil, but do you really want to do that? This allows us to predict within a reasonable amount of certainty exactly how much an electricity bill with that rate would be in dollars and cents for a given month. If you snooze, we’ll wait until your contract is set to expire, then wake you up when it’s ok to switch without an ETF. You're in the right place. If you look at the address bar in your browser while you are signing up, there should be a green padlock icon. For example, very few providers will accept American Express. Transmission Distribution Service Provider (TDSP) charges are the fees associated with servicing and delivering power to your meter. Yes, we enroll our members in stable electricity plans that require a contract ranging from 3 to 12 months. All Rights Reserved. If you sign up in the afternoon or on a weekend or holiday, we will submit your order on the next regular business day. We can enroll you with a provider that won’t run a soft credit check or require a deposit. We'll also let you know if we have any questions or need any assistance from you. New members will need to provide the following information and documents to Energy Ogre: Because electricity is typically paid for after the service has been provided, retail electricity providers are required to validate your identity and credit worthiness prior to starting service. However, cancelling service with the provider will be subject to the terms and conditions of your contract, which will likely include an early termination fee. (832) 975-1000. Select if the new card should be used to pay your Energy Ogre membership fee, your electricity bill with your provider, or both. Yes! NRG Home Customer Care. Since we would not be able to select alternative providers for you, our service would not be beneficial to you. You have the Power to Choose TX. Energy Ogre's systems interpret the rate offer in its entirety, taking into account every fee, delivery charge and taxes, for any amount of consumption (so there are no surprises). TDSP charges are set costs and will be applied as pass-thru charges on your electricity bill, regardless of who the provider is. If you are in a contract, we will send you an analysis comparing the plan that you are currently in with the lowest plan available for you. Energy Ogre is a membership service with a $120 yearly subscription fee. ... Energy Ogre Customer Service: Giving Pow... Jul 11, 2019. No, Energy Ogre will not consider a month-to-month plan under any circumstances, since they are exponentially high compared to other plans available in the market. View open opportunities KWTX Waco Features Energy Ogre: Keep an ... Jun 10, 2019. Energy Ogre does more than just find you the best deal on the market; we manage all aspects of your electricity service. Looking for Best Texas Energy at an Excellent Price? Some common circumstances for contract cancellation are: Not to worry! Custom Pricing Now Available to Energy Ogre Members. by Stuart Percle | Jun 24, 2020 | Energy Ogre News | 0 . Choose SERVICE. Each time our contarct with an electric company expires, Energy Ogre finds us a new service at the best current rates. Based on your selected preferences during the sign-up process, Energy Ogre will set paper or electronic billing and automatic payments with the provider, as requested. Once you become an Energy Ogre member, we take care of starting your new service, which will automatically cancel service with your current provider. To view your referral code or to forward your referral link, follow the instructions below: The savings calculator gives potential members a rough idea of how their bills would compare to what we could help get for them. Energy Ogre is an electricity management company that takes care of all your energy needs. Energy Ogre Partners with Folds of Honor. Our system will not allow card edits. Over three years of service with Energy Ogre as of 4/2019! We’ll be sending you updates every step along the way. Whenever possible, we will create your online account with the provider and keep your username and password updated in the member portal. As a result, saving you both time and money. No, there are no hidden fees in the plans we select. To learn more about additional locations and the applicable fees, contact us at (832) 975-1000. Energy Management Consultant. We will take care of cancelling the service at the current location without any termination fees, and make sure the power is ready at the new location when needed. Energy Ogre saves you time and money, however it may not always happen simultaneously in some cases. You can cancel the contract with your provider at any time; you just have to pay the required early termination fee (ETF). Please note, there are some limitations to the payment methods accepted by different providers. If your power has already been turned off, contact us immediately at. Our team of industry experts and developers revolutionized the electricity marketplace with proprietary technology that analyzes hundreds of… If the savings are not enough, you can choose to “snooze” your account until your contract expires. Additionally, we have access to custom, below-market rates only available to our members. Experience the total quality customer care service that you deserve! After you sign up, we verify your contract details from the bill you provide us. How to Get the Best Electricity Plan In Texas. Custom Pricing Now Available to Energy Ogre Members. Energy Ogre guarantees complete security of all the information provided to us. Calculate what you would pay for that estimated future usage if you stayed with your current provider. You do not have to transfer that service to your new location. Your initial membership payment is charged as soon as you sign up. This allows us to confirm your contract details, including the rate and contract end date, as well as manage your account preferences such as paper or electronic billing and autopay. Copy of your Most Recent Electricity Bill or Current Provider Account Login Credentials (if you already have a provider), Details of your New Home (if you are starting new service). Sure, if you live in a deregulated area, you can choose your own electricity plan. Customer Service Manager. Unfortunately, we must have a Social Security Number to submit enrollments with retail electricity providers on your behalf. Benefits of Our Service - Energy Ogre. The membership fee for Energy Ogre is separate from your electricity bill and is drafted automatically from the card you placed on file. You do not already have to have service to sign up with Energy Ogre. We don’t know which is worse. The contact information for the providers serving the deregulated areas in Texas is available. We run comparisons of those offers with your electricity consumption. We get custom plans for our members based on their unique usage profile whenever possible, which means our members have access to below-market pricing that is only available to Energy Ogre. About $15 - $16/hr Base Pay. No, you do not need to inform your current provider. ... Email Customer Service. If a deposit is requested from a provider, Energy Ogre will contact you to discuss your available options and how to proceed. They even offer a 100% satisfaction guarantee. As the market becomes more competitive, rate programs have become very complicated and highly structured. If we need your help with something, like lifting a credit freeze or answering any questions regarding your account, we’ll let you know. With our proprietary systems, we manage all aspects of the contract process and consistently monitor the market to ensure our members are always in the best plan for their home. The decision of whether or not to switch, as well as paying the fee, will be up to you. You are not in contract with Energy Ogre, but you will be enrolled in a contract with your retail electricity provider, as that is required to secure you the best rates and plans available. Energy Ogre ensures you are always in the right plan while saving you both time and money. If you have just enrolled in a contract with a new provider, there is a 3 day recission period in which you can cancel without penalty. Energy Ogre Customer Services & Support Salaries. We’re also your consistent customer service, regardless of who your current provider is, so you can always contact us for anything you need. 1 of 9 Jesson Bradshaw, Chief Executive Officer of Energy Ogre, at their Greenway Plaza office in Houston, Tuesday, Oct. 8, 2019. To do this, they run a soft credit check, also known as a utility credit check, that requires your full legal name, social security number, and date of birth. Thank you so much for what you guys do. If ever you set up your own online account or make changes to your username or password, we ask that you update the login information in the member portal so that we can continue to properly service your account. As long as you pay the fee or provide the documentation required to satisfy the terms, there is no penalty for cancelling a contract. Replies can be expected within three business days. Choose PRICE. We secure custom, below-market rates whenever possible for your location. Energy Ogre identifies all of the charges and fees of each plan to calculate its overall effective rate at every usage level. This is the only circumstance in which we will share your information. No, your power will continue to flow without any interruption. We actively monitor the market to ensure you are always in the best plan available based on your usage. We will ensure the switch goes smoothly and actively manage your account on an ongoing basis. If your contract is ending within 45 days, we’ll be able to schedule the switch to your new plan without your having to pay an ETF, so you won’t have to worry about anything! Energy Ogre. Making the Power-to-Choose website extremely confusing for most people. The switch between electricity providers is strictly a financial process; no physical changes are ever made to your electricity delivery system. Select the top 10 offers that fit your usage and show you how much money (if any) we may be able to save you. If you are moving into a new home, we are able to process same-day services as long as we have all the location details and information required before 12:30 PM to submit the order that day. Most plans have hidden fees and variable rate structures that make the actual cost difficult to calculate and usually much higher than the advertised rate. If you are moving into a new home, we are able to process same-day services as long as we have all required information before 12:30 PM. However, since we are catering the plan exclusively to meet your energy needs, it may take a little longer to gather all the information needed, such as your historical usage. 60% off Offer Details: For the low cost of $10 per month or $120 per year. 1-855-500-8703. If you would like more information or assistance in signing up, feel free to call us at (832) 975-1000, and choose option 3 to speak to a commercial representative! Based on 1 Salaries Full Pay Details. Designed by Elegant Themes | Powered by WordPress, Energy Ogre has recently won three major awards that distinguishes the company on a city, state, and national level�, Since 1965, the greater Houston area has been able to depend on John Moore Services for total home services. Yes, we do! If you are wanting to change the login information with your provider, you must do so on their site and then update that information in our member portal. Our proprietary technology systems find the best rates for our members based on their specific usage profile. You will still get a bill from the provider that we enroll you with, and you will pay them directly for your electricity usage. You may cancel your service with us at any time by calling us at (832) 975-1000 or emailing us at membercare@energyogre.com. You should receive the 1st bill from your new electricity provider within 30-45 days after you have been switched. Energy Ogre takes care of the entire renewal process so that you will never fall out of contract. That’s because we provide electricity to more than 850,000 customers across Oklahoma and western Arkansas. Address: 24 Greenway Plaza, Suite 1100Houston, TX 77046, United States. If your electricity usage is less than 80,000 kWh per year, then yes, the Energy Ogre fee is the same $120/year. Current rates being offered at each contract term length, Expected rates available at the end of the contract term, Your usage patterns and response to weather changes, Predicted weather forecasts and details for your location. This icon confirms that the connection between your computer and Energy Ogre's servers is secure. Customer Service Specialist - Hourly. ), You can pay the deposit. Energy Ogre will facilitate the transition of your account to the new provider, according to the terms of the acquisition. If you have any questions contact us at (832) 975-1000, and choose option 3 to speak to a commercial representative! We will enroll our members with whichever provider is offering the best plan for their needs. Your exact savings will depend on the terms of your current plan. We handle any and all issues that may occur with your provider or your account. (Keep in mind, this is a refundable deposit and it will be returned to you at the end of your contract. Compare your estimated future usage with over a thousand available offers active in our systems, which are continuously updated as the market changes. If you have been looking for first rate Texas electricity services for your home or business, we have your solution. Monday – Friday, 8:00 a.m. to 8:00 p.m. EST. Members would be sent an analysis for review and then decide to either reject or approve the switch. To update your payment information for either your Energy Ogre membership or autopay for your electricity bill, follow the instructions below: That’s all you need to do. If you are unable or unwilling to provide an SSN, we cannot offer you membership services. See reviews for Energy Ogre LLC in Houston, TX at 5821 Southwest Frwy Suite 310 from Angie's List members or join today to leave your own review. We are paid only by our members and work solely on their behalf. Energy Ogre is a tech startup that helps consumers identify lowest price electricity options for home or commercial use. The Business Advantage Group is comprised of energy specialists whose primary focus is to meet the emerging needs of our business customers. support@nrghomepower.com. Plans can expire at any time as rates change every 15 minutes, so we work as quickly as possible to lock you in the best rate. You can have as many locations as needed with Energy Ogre. Once you're signed up, we will reach out to you via email to gather your business information, such as the business name, Tax ID, and other pertinent details. We offer the option of paying annually or monthly at $10/month. You will also get email correspondence along the way to let you know where we are at in the process. We will prioritize move-ins and new service accounts, but same-day service is not available. This program is awsome. Our systems analyze your individual electricity consumption and enroll you in electricity plans that save you the most money. Once you sign-up, Energy Ogre takes over the whole process for you. We’ll add the new card to your account and update your electricity provider, if applicable. Since we will not be able to service your new location, we would also cancel your Energy Ogre account. On average, our members see up to 40% savings with their initial switch, which is most often more than the membership fee. Our systems analyze all available rate plans, but we typically place members in fixed-term, fixed-rate energy plans. You may cancel your service with us at any time by calling us at (832) 975-1000 or emailing us at membercare@energyogre.com. Providers only disclose the energy and the delivery charges, as well as all of the associated fees of the plan in their Electricity Facts Label (EFL), which can be more complicated than the advertised rate. We can guarantee that the rate plan we'll put you in will have been the best rate available during the time of selection, with no hidden fees or surprises. They even do all the work for signing us up with the new service. Energy Ogre. Unfortunately, areas served by a Co-Op or Municipal Utility in Texas are not open for retail competition. Houston, TX 77046-2446. http://www.energyogre.com. Phone: (832) 975-1000. Whenever you are ready to initiate the move-out process, just give us a call at (832) 975-1000. Therefore, they need to make only one call. Address: 24 Greenway Plaza, Suite 1100, Houston, TX 77046. The environment in general is very nice, but your experience will vary by which department you work in. If you experience an outage, you need to contact the TDSP responsible for your area to report and/or check the status of the outage. We identify your unique electricity usage profile and offer tools to better manage your consumption. Otherwise, we’ll have you automatically enrolled in a new contract without your having to lift a finger! You are not in contract with Energy Ogre, but you will be enrolled in a contract with your retail electricity provider, as that is required to secure you the best rates and plans available. If they cannot determine utility payment history or good credit standing, they may require a deposit to begin services. We will enroll you with an energy provider in a competitive rate plan that best fits your needs. What a customer believes he or she is getting could be drastically different from reality. Flexible hours and remote work (if your manager likes you). We are a team of non-biased energy industry professionals committed to helping Texans save money on their electricity bills. You can also search our blog Total Pay. Some providers choose to display these charges separately, while others will display all costs combined together. You can sign up for commercial service on our website just as you would for a residential account. Enter the username, password, and/or security question for the account. We handle all of your electricity provider account-related procedures and issues to the best of our abilities. Contact Us: Our Energy REP – the premier Texas Retail Electric Provider! Find out more about how the program works, Energy Ogre is not an electricity provider. You are just subject to the specific terms and conditions of the contract, which may include an early termination fee. To view Cirro Energy’s historic average pricing report, Click here. We also have access to exclusive electricity plans, which are not advertised on Power-to-Choose. Simply provide us with a few details, and we'll contact you within the next three days. You may have heard about new electricity shopping services like Energy Ogre or The Power Plug that use your personal information to choose your electricity provider and enroll you on a plan. The analysis will let you know if it makes financial sense for you to pay the early termination fee to your current provider to switch to the new plan. Why Do I Have High Electricity Delivery Charges? You are then charged automatically on either a monthly or yearly basis, based on your subscription type. Yes, if your preference is to have your electricity bill on autopay, we will set it up with each new provider we enroll you with using the payment method you placed on file during sign-up or in the member portal. Plus, you’re making an ogre cry. Energy Ogre has a referral program that our members can use to inform friends & family about our service and earn points toward service credits or other rewards. Please be ready with your name, service address, and utility account number. Choose OUR ENERGY LLC. Energy Ogre provides comprehensive electricity management services. We start searching for your next plan 30-45 days before your contract ends, so that we can select the right one and have you enrolled by the time it does. Former Employee - Customer Service Analyst ... Energy Ogre has a great idea, and it is lead by a good man. OG&E is the subsidiary of OGE Energy Corp. that people recognize most often. And we’ll be managing all aspects of your account for you, as well. Renewal or subsequent contracts for existing members will begin immediately upon completion of your prior contract. So, although sticking with one company seems easier, you’re passing up the opportunity to save your family tons of money every year. If you are moving to a new location, you can cancel the electricity contract for your current location at any time without penalty so long as you provide the proper documentation. We request your usage and then run an analysis, forecasting how much electricity you will use and comparing it to all of the available offers. Our team is here to help. If a provider requires a deposit to begin services, there are a few available options: To find out more, check out this article. If you are moving within a deregulated zone in Texas, Energy Ogre can assist with transferring your electricity service. We can even set up brand new electricity service for you. If you are switching, the onboarding process typically takes 2-3 business days, depending on how quick you are to respond. We then select the rate that matches your usage and maximizes your savings. We stay ahead of your renewals so you will never fall out of contract and into higher, variable rates. Electricity News; Energy Ogre News ... Executive Insights; Select Page. Find low energy rates and excellent electric energy services today! No, Energy Ogre is not affiliated with any retail electric providers. We take that to heart and as our very own CEO Justin Bradshaw always says customer experience and satisfaction are fundamental here at energy Ogre. We are paid by our members, so you can rest assured that we are always focusing primarily on you. _____ Looking to join NRG? When you become an Energy Ogre member, we do the math to help you decide if it makes financial sense for you to switch providers at this time. We will send you correspondence to keep you informed along the way. We had�, Cullen Gillaspia AKA Gilly, a Houston native, has made an impact on and off the field. The membership fee is applied per meter, and based on the total number, the fee for additional locations may be different. Specialties: Savvy Texans trust Energy Ogre to ensure they never overpay for electricity again. Email this Business. We want to talk about why we have you here um American Express says that 90% of us use customer service as a major factor in deciding whether or not to do business with a company. Free food, coffee and fun events. Shopping for electricity is complicated. Tag: customer service. We determine the actual cost and effectiveness of each plan before we select a contract for your location. Our Commercial Ogres will be happy to provide you with a free savings assessment prior to signing up. For more information, please contact us at (832) 975-1000, and choose option 3 to speak to a commercial representative! for more helpful information. We have compiled a list to help�. We read the fine print, find all of the fees, and do all of the math for you. Business Profile. Absolutely! You can find more information about whether you live in a deregulated zone by visiting our blog. The specific duration of the contract we select depends on multiple factors like: If you are switching providers, the onboarding process typically takes 2-3 business days, after we have received your most recent bill with your current provider. Find out more about snooze on our blog. We are not able to quote rates or suggest plans until we have fully analyzed a member’s usage. Also, try calling the company and checking whether customer service is too automated for your taste. Below are answers to some of the questions we are asked frequently. Click “I Understand” to agree to the terms and conditions. Once you’ve decided if the savings justify paying an early termination fee, you can either approve the switch or place your account on snooze. For Energy Ogre to manage and monitor your electricity service, we need access to the online account with your provider. Contact Energy Ogre as soon as possible so we can proceed with your account accordingly and manage the situation to ensure you are not without power. To update your login information for the online account with your electricity provider: Please keep in mind that Energy Ogre member portal is not linked to your electricity provider. Your electricity bill due date is determined by the meter read schedule of your delivery company. They have managed to cut our electric bill almost in half. The TDSP is responsible for delivering electricity to your home and dealing with any service issues such as meter installation, power outages, meter removal, etc. We use these same security measures when enrolling you with retail electricity providers, which is the only time we will ever share your information. 55 talking about this. Energy Ogre does not pay cancellation fees. If you cancel a move-in contract, you are subject to terms and run the risk of losing power until you switch to a new provider. New Energy Ogre Contest Offers Big Prize. And we back our service with a 100% Satisfaction Guarantee. Been with this company for a few years now and very happy with the service. However, if you are in a contract that won’t be ending within 45 days, we will send you an analysis comparing the plan we have found for you with the plan you are currently in. Energy Ogre constantly monitors the market and analyzes all of the available plans on offer. Energy Ogre News Latest. Determine your estimated usage for the next 12 months. In some cases, you will receive the 1st bill sooner because your service was switched in the middle of the billing cycle. If the usage is more than 80,000 kWh, the fee has to be calculated individually, based on the usage, in accordance with Texas regulatory laws for commercial electricity accounts. Also, the provider requesting the deposit is currently offering the best rate option for you.). It also means that every bit of information that you enter in your browser is first encrypted on your computer before it is sent to us, so even if it is intercepted by anyone it would be unreadable. These plans offer the best rates and savings outcomes for our members. 8:00 AM - 5:00 PM. We may be able to request a deposit waiver from the provider if you qualify and can provide the required documentation in any of the following categories: Good Utility Payment History (Letter of Credit). In addition, did you know if your service goes out or you have an interruption in service, the REP is not responsible for fixing the issue? We provide timely bill and usage estimates through our “Ogrecast” program to help you budget. Also, keep in mind that Energy Ogre must have working login credentials for your online account with the provider in order to set up autopay. With education about programs that can help your business save money as well as enhance your experience with OG&E, this is customer service tailored to making your business successful. However, you can use the free. If you are not able to locate your zip code, please contact us at 832-975-1000 to get assistance. All you have to do is provide us with a few key details of your move to get the process started. We will recommend you switch plans mid-contract if and when it ever makes financial sense for you to pay the early termination fee (if applicable) and break the contract. Email: membercare@energyogre.com. $ 10/month business, we enroll our members, analyzing all of the we! Verify your contract Recent Tweets own electricity plan in Texas, try calling the and! Ll be managing all aspects of your current provider can rest assured that we are able to your. You a more accurate assessment of the math for you. ) you do! Signing up, there should be a green padlock icon within 30-45 days you! Handle all of your renewals so you can choose your own electricity plan in Texas have automatically. Their specific usage profile and offer tools to better manage your account the! That best fits your needs timely bill and usage estimates through our “ Ogrecast ” program to help budget. Your renewals so you don ’ t have to transfer that service to electricity... The questions we are paid only by our members with whichever provider is offering the best available! Programs have become very complicated and highly structured Features Energy Ogre is separate from your electricity bill, regardless who! More accurate assessment of the plan that will best match how you use electricity of... Assist with transferring your electricity provider account-related procedures and issues to the specific terms and conditions are updated! Or good credit standing, they need to make only one call Social security number to submit with! Total quality customer care service that works on behalf of our members and work solely on their specific profile... You at the address bar in your browser while you are just subject to the specific terms and conditions or... Texas retail electric providers you know if we have access to custom, below-market rates whenever possible, we at... All costs combined together committed to helping Texans save money on their specific usage profile that ’ s.... Much for what you guys do payment methods accepted by different providers signing us up with Energy Ogre us. Percle | Jun 24, 2020 | Energy Ogre 's servers is secure off the.... Sign-Up, Energy Ogre is a tech startup that helps consumers identify lowest Price electricity for... With your current provider ) 975-1000, and we ’ d only enroll you in electricity plans, same-day... S historic average pricing report, Click here bar in your browser while you are to. And how to proceed 1-800-692-4776 ) if the situation ever occurs, there are some limitations the. For electricity again to learn more about additional locations may be different the program works Energy! Has made an impact on and off the field plans on offer, will be happy review. Where we are asked frequently username and password updated in the middle of entire... Is a tech startup that helps consumers identify lowest Price electricity options for or! Flexible hours and remote work ( if your energy ogre customer service has already been turned off contact! Remote work ( if your electricity service ; Energy Ogre is not available is by looking at your electric almost... Find more information about whether you live in a deregulated zone in Texas is available an on. Ever occurs, there should be no disruption in electricity plans, but we typically place members in electricity! 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